★ ★ ★ ★ ★
"The service agent (Jim) was very courteous and helpful in explaining what was happening and shared tips on how to keep it running efficiently. He was very thorough in checking output temps before he left.
Thank you for being my go to service provider."
— Paul R.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"They are always fast and efficient. Never had to wait long for service. Today Brian did an outstanding job. Diagnosed the problem immediately and had the furnace up and running."
— Joy Miller-Long
(Google Review)
★ ★ ★ ★ ★
"Service was timely and the techs were professional and pleasant. There was a hitch but it was taken care of quickly.
I recommend this company."
— W. Blume
(Google Review)
★ ★ ★ ★ ★
"Ked was excellent, friendly from the start and extremely helpful. Because of how thorough he was, he fixed the problem but also discovered another potential problem and promptly fixed it as well."
— Casey Holt
(Google Review)
★ ★ ★ ★ ★
"They worked me in early. Inspected and found the problem quickly. Explain the issues thoroughly and did not attempt to see me parts and services I did not need. They got the heat going temporarily and hope to have needed parts in a couple days."
— Todd Hammond
(Google Review)
★ ★ ★ ★ ★
"Always great service and great prices. Thank You Hartman Brothers."
— Keith Gay
(Facebook Review)
★ ★ ★ ★ ★
"Dad called for service and Hartman’s were there just a couple of hours later, found the problem and replaced the part.
I can’t say enough about their exceptional service and techs! We have used them for years and can always count on them to come through."
— Jill C.
(Facebook Review)