★ ★ ★ ★ ★
"On time and did a thorough cleaning and testing of my heating system. Very knowledgeable and explained everything regarding my thermostat. Friendly and professional looking forward to seeing him on our winter maintenance. "
— Joe D.
(Google Review)
★ ★ ★ ★ ★
"We've had great experiences with the whole team at Hartman Brothers, all the way from planning for our new HVAC system to having the technicians perform regular maintenance."
— Mike B.
(Google Review)
★ ★ ★ ★ ★
"I absolutely loved the service we received from Hartman Brothers. They gave us an appointment right away, and the technician knew what our issue was based on my husband's conversation with the scheduler. As a result, he came prepared to fix our problem. The technician was also very nice and courteous. I would recommend everyone to give them a call for all your HVAC needs. Thanks Hartman for a job well done!"
— Ursula Eady
(Google Review)
★ ★ ★ ★ ★
"The best place to use and work with. Also, Mario, is the kindest and best technician we have had since we have been using Hartmans!"
— Kristen R.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"We installed our new HV/AC and on demand water heater last year.
The result is money saved year around. No huge water heater taking up space.
And a great crew at Hartmans to service our unit in years to come. Great folks to do business with. Thank you!"
— Phil S.
(Google Review)
★ ★ ★ ★ ★
"Jim,
Did a great job on are heating and cooling system.Checked all items washed down heat pump. I would like to request Jim to return to check our system on the next 6 month check up."
— David B.
(Google Review)