★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"My toilet was not functioning correctly and i was going to call someone to fix... my son in law said call Hartman...i think they do plumbing, too. I didn't know that! Hartman has taken care of my heating/air since 2001 so i didn't even hesitate to call! Brad was great and was able to remedy the issue quickly. He was polite and knowledgeable! He also showed me where to turn my water off for future reference. Another great experience with Hartman!!"
— Laura F.
(Google Review)
★ ★ ★ ★ ★
"Excellent same-day service!"
— Larry A.
(Google Review)
★ ★ ★ ★ ★
"Every thing went well, even though he had bad news that the unit needed to be replaced due to the fact that the unit was 18 years old and the refrigerant used in the day was R22 that it cant be purchased because of government regulations, now we will see what the estimate will be. The technician seems to be knowledgeable and was very professional about his work."
— Harold Breames
(Google Review)
★ ★ ★ ★ ★
"Dad called for service and Hartman’s were there just a couple of hours later, found the problem and replaced the part.
I can’t say enough about their exceptional service and techs! We have used them for years and can always count on them to come through."
— Jill C.
(Facebook Review)
★ ★ ★ ★ ★
"I have depended on this company for years, they are great to work with."
— Kim Wroblewski
(Google Review)
★ ★ ★ ★ ★
"We purchased our home just a few days ago and the heat was not working, and we were in single digit temps in this area. Josh, our tech, came out and checked everything out and discovered it was a programming issue on the digital thermostat. He set it correctly and heat is now working. The level of service of Hartman is phenomenal! Vickie in the office deserves a big thank you as the house was at 45 when I called and she saw to it that we were worked into their busy service request schedule."
— Judith Botts
(Google Review)
★ ★ ★ ★ ★
"Josh was very pleasant. He explained what happened with my Furnace in the cold weather and why it happened. He had the Furnace working again quickly."
— Lisa B.
(Google Review)
Spring is here, so summer's not too far away. After a tough winter here in the Ft. Wayne area, you know that your HVAC system has been working extra hard to keep your house warm. With hot weather on the way in the next couple of months, you’ll soon be seeking the comfort of your air conditioner. That's why there's no time like the present to schedule seasonal maintenance on your A/C system.
