★ ★ ★ ★ ★
"Brian showed me what was wrong with my air conditioning unit and explained everything so I could understand. He spoke to Vicki at the office regarding a needed part that would have to be ordered. They could have slapped a generic part on, but it would have only been a short-term fix. Instead of taking the easy way out, they are getting the part made for my unit so it will stay fixed, and they are coming back to finish the job as soon as they have the part. Hartman Brothers is ethical, knowledgeable, friendly, and they do the job right! I highly recommend them!"
— Kris De
(Google Review)
★ ★ ★ ★ ★
"Hartman Brothers have been our go to for three years now. They are professional, friendly and on time. Their communication is top notch. I know when they are showing up, or if they are going to be delayed. No guess work with these guys! Highly recommend."
— Heather S.
(Google Review)
★ ★ ★ ★ ★
"My experience was excellent. The furnace runs very quietly and before when it would come on and I was sleeping it came on so loud it would wake me up. I'm so pleased with Hartman Brothers.
My AC stopped working I thought it had something to do with my thermostat but Hartman's checked things out and found out someone turned the power off in the garage."
— Carol Perkins
(Google Review)
★ ★ ★ ★ ★
"We were so impressed with our repairman! He explained everything very thoroughly of what repairs he needed to make to help our furnace to run more efficient. Also, when we called for a repairman, he was at our house within 30 minutes! WOW!"
— Jeffrey M.
(Google Review)
★ ★ ★ ★ ★
"I have them complete annual maintenance on my HVAC. Excellent service. Good value. Responsive when I need them. Professional staff."
— James Cadoret
(Google Review)
★ ★ ★ ★ ★
"Extremely pleased with their work! When I say I'm a picky customer, I really mean it (I'm a Training Manager for an HVAC manufacturer). These guys showed up precisely on time, were extremely courteous and professional, and did an outstanding job on my system. They were very careful moving the equipment to my mechanical room (not an easy task), did a very neat job on the install, and cleaned up so that everything was spotless when they left. I even gave them an opportunity to do a "shortcut" on my install, but they refused and said "that's not the way we do it." It was easy to tell that these techs took PRIDE in the work they were doing. I can't even begin to tell you how much I would recommend this small business from New Haven, IN to do any HVAC work. If you want a courteous, professional install at a reasonable price, call Hartman Bros!"
— Jay Hammond
(Google Review)
★ ★ ★ ★ ★
"They worked me in early. Inspected and found the problem quickly. Explain the issues thoroughly and did not attempt to see me parts and services I did not need. They got the heat going temporarily and hope to have needed parts in a couple days."
— Todd Hammond
(Google Review)
★ ★ ★ ★ ★
"On Saturday, my water heater spewed lots of water in the utility portion of my garage. Unfortunately, my furnace was soaked. After my call to Hartman Bros., Darian arrived within the hour and dried out the furnace and re-started it. Hartman Bros. has been servicing my heating and cooling systems for over 30 years and have always been "johnny-on-the-spot" when I have had problems. I highly recommend them."
— Nancee L.
(Google Review)
In a competitive industry like heating and cooling, a homeowner may encounter a pushy HVAC salesperson who relies on high-pressure tactics instead of professional standards and an established reputation for service. It happens in any business and, while industry certifications and accreditations help identify reputable pros and weed out the incompetent, you might still have the bad luck to encounter a less-than-credible HVAC salesperson now and then. Here are some red flags to look for, just in case.
