★ ★ ★ ★ ★
"Extremely pleased with their work! When I say I'm a picky customer, I really mean it (I'm a Training Manager for an HVAC manufacturer). These guys showed up precisely on time, were extremely courteous and professional, and did an outstanding job on my system. They were very careful moving the equipment to my mechanical room (not an easy task), did a very neat job on the install, and cleaned up so that everything was spotless when they left. I even gave them an opportunity to do a "shortcut" on my install, but they refused and said "that's not the way we do it." It was easy to tell that these techs took PRIDE in the work they were doing. I can't even begin to tell you how much I would recommend this small business from New Haven, IN to do any HVAC work. If you want a courteous, professional install at a reasonable price, call Hartman Bros!"
— Jay Hammond
(Google Review)
★ ★ ★ ★ ★
"They are always fast and efficient. Never had to wait long for service. Today Brian did an outstanding job. Diagnosed the problem immediately and had the furnace up and running."
— Joy Miller-Long
(Google Review)
★ ★ ★ ★ ★
"Rick Hartman of Hartman Brothers is a class act. He went above and beyond to make sure everything was as it should be... We would definitely recommend Hartman Brothers to everyone. Great customer service and an honest reputable business!"
— Sharon Nuerge
(Facebook Review)
★ ★ ★ ★ ★
"The staff is wonderful and the technicians are "top notch" at Hartman Brothers! I have used this company for the past 25+ years for all my regular maintenance checkups and repairs. I have never been disappointed with the quality of work by the Hartman Brothers service technicians. My most recent service tech was "Josh." Josh was very courteous and professional. I will continue to use Hartman Brothers for all my HVAC needs for years to come!"
— Catherine D.
(Google Review)
★ ★ ★ ★ ★
"Always a tremendous experience with Hartman Brothers. I have used them for more than 25 years and gotten to know their people more like friends/family than vendors... because that's exactly how they treat their customers! Always a pleasure to deal with and their work is exceptional as a bonus. Would give them 6 Stars if it was an option."
— Scott Sproat
(Google Review)
★ ★ ★ ★ ★
"Everything was competed as expected and my satisfaction. The service representative could have even arrived earlier than scheduled if I could have accommodated the time"
— Donald M.
(Google Review)
★ ★ ★ ★ ★
"Excellent professional service by Brian…detailed cleaning of outdoor air conditioner unit..checked electrical components.. changed batteries in thermostat!"
— Ramona H.
(Google Review)
★ ★ ★ ★ ★
"Josh was very prompt, polite, knowledgeable, thorough, and efficient. Hartman Brothers technicians always provide excellent customer service."
— Elaine Foley
(Google Review)
In a competitive industry like heating and cooling, a homeowner may encounter a pushy HVAC salesperson who relies on high-pressure tactics instead of professional standards and an established reputation for service. It happens in any business and, while industry certifications and accreditations help identify reputable pros and weed out the incompetent, you might still have the bad luck to encounter a less-than-credible HVAC salesperson now and then. Here are some red flags to look for, just in case.
