★ ★ ★ ★ ★
"They worked me in early. Inspected and found the problem quickly. Explain the issues thoroughly and did not attempt to see me parts and services I did not need. They got the heat going temporarily and hope to have needed parts in a couple days."
— Todd Hammond
(Google Review)
★ ★ ★ ★ ★
"Brian is an asset. He knows his stuff and is very personable. As a 12-year annual service customer The visit involved testing and advice and a small amount of refrigerant. The visit last about an hour."
— Tom Jurczak
(Google Review)
★ ★ ★ ★ ★
"The folks that work for Hartman are always the best! Very pleasant, respectful and very knowledgeable! Great experience with whoever comes!!!"
— Mary L
(Google Review)
★ ★ ★ ★ ★
"Friendly service excellent communication! They even came earlier for the appointment which worked out perfect !!"
— Chris B.
(Google Review)
★ ★ ★ ★ ★
"Fast and efficient service. Josh got right to work and fixed the problem. Called office at 1:20pm and they were right out and the problem fixed by 3:30pm"
— Catherine Franklin
(Google Review)
★ ★ ★ ★ ★
"My toilet was not functioning correctly and i was going to call someone to fix... my son in law said call Hartman...i think they do plumbing, too. I didn't know that! Hartman has taken care of my heating/air since 2001 so i didn't even hesitate to call! Brad was great and was able to remedy the issue quickly. He was polite and knowledgeable! He also showed me where to turn my water off for future reference. Another great experience with Hartman!!"
— Laura F.
(Google Review)
★ ★ ★ ★ ★
"Hartman Brother Heating & Air is the BEST!!!! When I have an issue they immediately come to help! There employees are very friendly, kind and courtious of your home. They are well trained and have the knowledge to fix the problems in a timely manner! Way to go Hartman Brothers!!!"
— Julie C.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)