★ ★ ★ ★ ★
"I had ample notice of arrival via text. Technician picture was provided for safety and I appreciated that. Kept a clean work area and wore shoe covers inside the house. I had questions about the maintenance plan I had purchased in advance. The technician reached out to the office and clarified for me—the office was prompt with answers and the technician was very friendly, helpful and professional. We will certainly continue to purchase the annual maintenance visits with Hartman Brothers!"
— Melanie K.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Wonderful customer service!! Tech is absolutely professional and kind. He went above and beyond by bringing my trash can into my garage. Awesome service!"
— Kim S.
(Google Review)
★ ★ ★ ★ ★
"It was good to see Ked again. I have had confidence in him when he did maintenance work on my system in the past and I continue to today. Thanks, Ked!"
— Paul N.
(Google Review)
★ ★ ★ ★ ★
"My service was outstanding. They arrived within a few hours. The technician was knowledgeable, kind and made me feel better as I was upset and freezing with no heat. They went above my expectations to find my part do it didn't have to be ordered. My Trane furnace is old. Definitely would recommend this company and I will continue to use them in the future for regular maintenance."
— Michelle L.
(Google Review)
★ ★ ★ ★ ★
"Friendly, professional service…"
— Ray B.
(Google Review)
★ ★ ★ ★ ★
"Everything was competed as expected and my satisfaction. The service representative could have even arrived earlier than scheduled if I could have accommodated the time"
— Donald M.
(Google Review)
★ ★ ★ ★ ★
"The folks that work for Hartman are always the best! Very pleasant, respectful and very knowledgeable! Great experience with whoever comes!!!"
— Mary L
(Google Review)