★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Friendly, polite, professional, everything that makes Hartman's great !"
— Joann W.
(Google Review)
★ ★ ★ ★ ★
"Brian is an asset. He knows his stuff and is very personable. As a 12-year annual service customer The visit involved testing and advice and a small amount of refrigerant. The visit last about an hour."
— Tom Jurczak
(Google Review)
★ ★ ★ ★ ★
"Always great service from our technician. He enjoys our dogs and continues to always provide top notch service! So glad we are part of the Hartman family."
— Wendi C.
(Google Review)
★ ★ ★ ★ ★
"Fast and efficient service. Josh got right to work and fixed the problem. Called office at 1:20pm and they were right out and the problem fixed by 3:30pm"
— Catherine Franklin
(Google Review)
★ ★ ★ ★ ★
"Neb is great. Timely and through. Explains work performed in terms you can understand."
— Thomas C.
(Google Review)
★ ★ ★ ★ ★
"Woke to no heat this morning. Hartman came out and made a quick job of fixing it. Superb customer service!"
— Diane D.W
(Google Review)
★ ★ ★ ★ ★
"The staff is wonderful and the technicians are "top notch" at Hartman Brothers! I have used this company for the past 25+ years for all my regular maintenance checkups and repairs. I have never been disappointed with the quality of work by the Hartman Brothers service technicians. My most recent service tech was "Josh." Josh was very courteous and professional. I will continue to use Hartman Brothers for all my HVAC needs for years to come!"
— Catherine D.
(Google Review)