★ ★ ★ ★ ★
"We didn't have to wait long for them to respond to our call. They fixed the problem, explained to us what happened, and explained to us what to do if the issue should occur again. Also, they have great customer service. We will definitely use them in the future if needed."
— John Kravec
(Google Review)
★ ★ ★ ★ ★
"Extremely pleased with their work! When I say I'm a picky customer, I really mean it (I'm a Training Manager for an HVAC manufacturer). These guys showed up precisely on time, were extremely courteous and professional, and did an outstanding job on my system. They were very careful moving the equipment to my mechanical room (not an easy task), did a very neat job on the install, and cleaned up so that everything was spotless when they left. I even gave them an opportunity to do a "shortcut" on my install, but they refused and said "that's not the way we do it." It was easy to tell that these techs took PRIDE in the work they were doing. I can't even begin to tell you how much I would recommend this small business from New Haven, IN to do any HVAC work. If you want a courteous, professional install at a reasonable price, call Hartman Bros!"
— Jay Hammond
(Google Review)
★ ★ ★ ★ ★
"Caleb went above and beyond in listening to our problem and delivering exceptional service. He was meticulous in his work and extremely thorough. Based on first impressions, we believe Hartman Brothers will be our HVAC provider moving forward."
— Gary S.
(Google Review)
★ ★ ★ ★ ★
"Very happy with service. From my original phone call to the technician arriving, all were professional, helpful and friendly. Reasonable prices. I will definitely use again."
— Jackie Franze
(Google Review)
★ ★ ★ ★ ★
"Josh was very prompt, polite, knowledgeable, thorough, and efficient. Hartman Brothers technicians always provide excellent customer service."
— Elaine Foley
(Google Review)
★ ★ ★ ★ ★
"Wonderful experience. The service technician was very polite and explained everything very clearly so glad I had them service my furnace."
— Mic Garcia
(Google Review)
★ ★ ★ ★ ★
"They worked me in early. Inspected and found the problem quickly. Explain the issues thoroughly and did not attempt to see me parts and services I did not need. They got the heat going temporarily and hope to have needed parts in a couple days."
— Todd Hammond
(Google Review)
★ ★ ★ ★ ★
"Came home from work to find that my furnace wasn't working. Since the temperatures were extremely mild for November, I just left a message for them to call me the next day. Received a call by 7:25 am and told that the repair man would be there in approximately a half hour. He was at my house by 8:30 and he had it back running within 45 minutes. He went the extra step and made sure that there was no other possible issues before he left. I'd recommend Hartman Brothers Heating to anyone, they are courteous, reliable, knowledgeable and won't gouge you like some companies."
— Renee Collins
(Google Review)
If you’re upgrading your HVAC thermostat, it’s a good thing to find out in advance if your existing system provides a c-wire.
Today’s smart thermostats provide a great deal more options and convenience such as wifi connectivity and a bigger, brighter, multi-functional control screen. These improvements typically draw more electricity than the existing thermostat you’re replacing. The c-wire (“c” stands for “common”) is an important extra electrical wire that enables continuous 24-volt power to operate newer smart thermostats. If you don’t have one installed with your existing model, you’ll probably need to have it installed in order to adequately power the new unit.
