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What to Know About C-Wire If you’re upgrading your HVAC thermostat, it’s a good thing to find out in advance if your existing system provides a c-wire. Today’s smart thermostats provide a great deal more options and convenience such as wifi connectivity and a bigger, brighter, multi-functional control screen. These improvements typically draw more electricity than the existing thermostat you’re replacing. The c-wire (“c” stands for “common”) is an important extra electrical wire that enables continuous 24-volt power to operate newer smart thermostats. If you don’t have one installed with your existing model, you’ll probably need to have it installed in order to adequately power the new unit.

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Smart Thermostats , c-wire , thermostat issues , thermostat problems

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"On Saturday, my water heater spewed lots of water in the utility portion of my garage. Unfortunately, my furnace was soaked. After my call to Hartman Bros., Darian arrived within the hour and dried out the furnace and re-started it. Hartman Bros. has been servicing my heating and cooling systems for over 30 years and have always been "johnny-on-the-spot" when I have had problems. I highly recommend them."

— Nancee L.
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"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined. That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband. After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early! "

— Christine B.
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"Great service. Was able to squeeze in appointment before Christmas for service, but found heat exchanger crack. Thankfully, are still able to do Christmas Eve and guests will be warm and comfortable . Thanks for your great service"

— John P.
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"We have yearly maintenance on our HVAC system and every single time they come out they are professional, knowledgeable, and friendly. We’ve never had any issues with our system because these guys keep it running perfectly."

— Tia G.
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"Every thing went well, even though he had bad news that the unit needed to be replaced due to the fact that the unit was 18 years old and the refrigerant used in the day was R22 that it cant be purchased because of government regulations, now we will see what the estimate will be. The technician seems to be knowledgeable and was very professional about his work."

— Harold Breames
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"Really appreciate the way they worked us into their schedule when we needed them. I called them first thing in the morning and they were there before noon."

— Paul S.
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"We cant say enough positive things about this company and those who work there. Dalton was my tech he is very thorough with both my heating and air this year !!"

— Rhonda Ludlow
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"Excellent service and very friendly service technician."

— Mike Hamrick
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