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What to Know About C-Wire If you’re upgrading your HVAC thermostat, it’s a good thing to find out in advance if your existing system provides a c-wire. Today’s smart thermostats provide a great deal more options and convenience such as wifi connectivity and a bigger, brighter, multi-functional control screen. These improvements typically draw more electricity than the existing thermostat you’re replacing. The c-wire (“c” stands for “common”) is an important extra electrical wire that enables continuous 24-volt power to operate newer smart thermostats. If you don’t have one installed with your existing model, you’ll probably need to have it installed in order to adequately power the new unit.

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Smart Thermostats , c-wire , thermostat issues , thermostat problems

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"Extremely pleased with their work! When I say I'm a picky customer, I really mean it (I'm a Training Manager for an HVAC manufacturer). These guys showed up precisely on time, were extremely courteous and professional, and did an outstanding job on my system. They were very careful moving the equipment to my mechanical room (not an easy task), did a very neat job on the install, and cleaned up so that everything was spotless when they left. I even gave them an opportunity to do a "shortcut" on my install, but they refused and said "that's not the way we do it." It was easy to tell that these techs took PRIDE in the work they were doing. I can't even begin to tell you how much I would recommend this small business from New Haven, IN to do any HVAC work. If you want a courteous, professional install at a reasonable price, call Hartman Bros!"

Jay Hammond
(Google Review)

★ ★ ★ ★ ★

"The staff is wonderful and the technicians are "top notch" at Hartman Brothers! I have used this company for the past 25+ years for all my regular maintenance checkups and repairs. I have never been disappointed with the quality of work by the Hartman Brothers service technicians. My most recent service tech was "Josh." Josh was very courteous and professional. I will continue to use Hartman Brothers for all my HVAC needs for years to come!"

Catherine D.
(Google Review)

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"We were so impressed with our repairman! He explained everything very thoroughly of what repairs he needed to make to help our furnace to run more efficient. Also, when we called for a repairman, he was at our house within 30 minutes! WOW!"

Jeffrey M.
(Google Review)

★ ★ ★ ★ ★

"All of the Hartman Bros employees are very polite, helpful, efficient and courteous. They always have answers to my questions. Im very happy with Hartman Bros. Caleb did an excellent job, is very polite, efficient and I highly recommend Hartman Bros!!"

Renee Collins
(Google Review)

★ ★ ★ ★ ★

"Tech was polite, professional, knowledgeable and worked quickly to resolve the issue with my furnace. I inquired about the root cause of this recurring problem and he kindly explained what was occurring to prevent the furnace from igniting, and what he had done to resolve the current issue, which I appreciated very much! As always, I remain a happy Hartman Bros. customer!"

Judith Vincenski
(Google Review)

★ ★ ★ ★ ★

"We didn't have to wait long for them to respond to our call. They fixed the problem, explained to us what happened, and explained to us what to do if the issue should occur again. Also, they have great customer service. We will definitely use them in the future if needed."

John Kravec
(Google Review)

★ ★ ★ ★ ★

"Brian showed me what was wrong with my air conditioning unit and explained everything so I could understand. He spoke to Vicki at the office regarding a needed part that would have to be ordered. They could have slapped a generic part on, but it would have only been a short-term fix. Instead of taking the easy way out, they are getting the part made for my unit so it will stay fixed, and they are coming back to finish the job as soon as they have the part. Hartman Brothers is ethical, knowledgeable, friendly, and they do the job right! I highly recommend them!"

Kris De
(Google Review)

★ ★ ★ ★ ★

"Great first impression with the receptionist who answered my call after the first ring! She was friendly, professional, and genuine... The service repair technician was professional and took time to explain the repair that he recommended to the A/C unit. He fixed the unit on the spot. Not only great service, but great people too. Thank you, Hartman Brothers!"

Stephen Vachon
(Facebook Review)

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