★ ★ ★ ★ ★
"They call ahead - arrived not only on time but a bit early! The technician was polite and professional."
— Joan G.
(Google Review)
★ ★ ★ ★ ★
"Our Tech was amazing to work with, he was very patient and answered every single question that we had didn’t rush us at all. We had Hartman at our previous home, continued the service at our new home. Would highly recommend them to anyone!"
— Jerry C.
(Google Review)
★ ★ ★ ★ ★
"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure.
He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"
— Estela G.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Ked came on time for my semi-annual scheduled appointment, checked out the furnace and changed the filter. He spent a considerable amount of time trying to track and fix a problem with my smart hub, but stayed with it until we think it is fixed. This is the third HVAC system I have purchased from Hartman Brothers over the past 40 years and I have always been pleased with their service, product and personnel. That is why I still use them. Took them awhile to convince me the annual maintenance program is a good deal, but with all the electronics in the new systems, the system needs care and feeding from a professional! I am glad I finally listened!"
— Earnie W.
(Google Review)
★ ★ ★ ★ ★
"We love the professionalism Ked exhibits . Very thorough and keeps us informed if there is (or isn't) a problem."
— Cindy W.
(Google Review)
★ ★ ★ ★ ★
"We didn't have to wait long for them to respond to our call. They fixed the problem, explained to us what happened, and explained to us what to do if the issue should occur again. Also, they have great customer service. We will definitely use them in the future if needed."
— John Kravec
(Google Review)
★ ★ ★ ★ ★
"Very happy and COOL now. Caleb was super nice and seemed very knowledgeable!!! We still have a problem, but he got us up and running for the weekend after a long week of 90 degrees in our house. Hoping they send Caleb back on Monday to finish the job."
— Deb
(Google Review)
When your home was built, odds are that a lot of careful through went into the ductwork design. A central HVAC system needs to carefully regulate the pressure in the ducts to deliver the right amount of air to every part of your home. If you're adding onto your home, amending this careful balancing can become a challenge — but you don't want to exclude your new addition from your heating and cooling considerations. In this case, a ductless system may be the answer.
A ductless mini split is a type of heat pump designed for single rooms or small areas of the house. They can be very helpful if you're adding a new space or room onto your home that isn't connected to your regular HVAC system. Here are five important things to know about the ductless mini split.
