★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Their customer service is always the best. Brad in plumbing did a great job! Highly recommend Hartman Brothers!"
— Gayla A.
(Google Review)
★ ★ ★ ★ ★
"Woke to no heat this morning. Hartman came out and made a quick job of fixing it. Superb customer service!"
— Diane D.W
(Google Review)
★ ★ ★ ★ ★
"Called and they came out same day,…and it was day after Thanksgiving. Service man was very informative and thorough. Definitely recommend Hartman and we plan to use them for maintenance and future furnace or ac needs."
— Traci N.
(Google Review)
★ ★ ★ ★ ★
"Hartman brothers has always given me great service. I feel comfortable knowing they are taking care of my heating and ac needs.
Everyone is responsible, and I am very comfortable with all of the techs taking care of my maintenance even when I'm not home."
— Shelly Kline
(Google Review)
★ ★ ★ ★ ★
"I had ample notice of arrival via text. Technician picture was provided for safety and I appreciated that. Kept a clean work area and wore shoe covers inside the house. I had questions about the maintenance plan I had purchased in advance. The technician reached out to the office and clarified for me—the office was prompt with answers and the technician was very friendly, helpful and professional. We will certainly continue to purchase the annual maintenance visits with Hartman Brothers!"
— Melanie K.
(Google Review)
★ ★ ★ ★ ★
"We didn't have to wait long for them to respond to our call. They fixed the problem, explained to us what happened, and explained to us what to do if the issue should occur again. Also, they have great customer service. We will definitely use them in the future if needed."
— John Kravec
(Google Review)
★ ★ ★ ★ ★
"As always, Hartman Bros does service RIGHT! They are prompt, courteous, professional, clean and fairly priced for all services we've ever had completed. We were introduced to them in 1998 when we first used their services and have been faithfully returning for every Heating and Air need, including the building of 2 new homes. They are stellar performers providing excellence at a time when mediocrity has been touted as the norm in our society. They go well above and beyond in all they do."
— Sheila Skinner
(Google Review)