★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"We love the professionalism Ked exhibits . Very thorough and keeps us informed if there is (or isn't) a problem."
— Cindy W.
(Google Review)
★ ★ ★ ★ ★
"Great job with furnace tune up and explanation of how everything was working!"
— Steve E.
(Google Review)
★ ★ ★ ★ ★
"Hartman Brothers has always given me great service. I feel comfortable knowing they are taking care of my heating and ac needs.
Everyone is responsible, and I am very comfortable with all of the techs taking care of my maintenance even when I'm not home."
— Shelly K.
(Google Review)
★ ★ ★ ★ ★
"Caleb was very professional in how he handled the service. I like how messages were sent updating the arrival time."
— Lane
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Hartman Bros provides professional service always, all weather. My family has used them for more than 16 years - installation, repair and maintenance of air conditioning and furnace. Today (and always) Josh was on time, knowledgeable, professional and kind. Thank you again!"
— S. Harper
(Google Review)
★ ★ ★ ★ ★
"Jim went over and above as he identified a problem that other techs had not noted in the 2 years prior and took the time to educate us on the issue. We also had questions about our thermostat settings and while in our home, Jim researched and found the answer. Great service isn’t always knowing it all, but rather assessing situations, thoughtfully problem solving, and seeking answers from others when needed. Jim did all of that and we appreciate the excellent service provided."
— Melanie K.
(Google Review)
Many pet owners take pet-proofing measures, such as keeping electrical cords out of reach or covered, but it is easy to forget to extend those safety measures to the home’s plumbing. Here are tips for caring for the pipes and drains in your pet-friendly home:
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