★ ★ ★ ★ ★
"I had ample notice of arrival via text. Technician picture was provided for safety and I appreciated that. Kept a clean work area and wore shoe covers inside the house. I had questions about the maintenance plan I had purchased in advance. The technician reached out to the office and clarified for me—the office was prompt with answers and the technician was very friendly, helpful and professional. We will certainly continue to purchase the annual maintenance visits with Hartman Brothers!"
— Melanie K.
(Google Review)
★ ★ ★ ★ ★
"We were so impressed with our repairman! He explained everything very thoroughly of what repairs he needed to make to help our furnace to run more efficient.
Also, when we called for a repairman, he was at our house within 30 minutes! WOW!"
— Jeffery M.
(Google Review)
★ ★ ★ ★ ★
"Very nice and efficient would highly recommend to anyone!"
— Vicky S.
(Google Review)
★ ★ ★ ★ ★
"Quick to respond to our issue and the service tech was very professional and thorough. Always appreciate their service."
— Cody S.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"I signed up for a service plan, as I’m not much of a handyman myself. They had a variety of payment options with the service plan, so I was able to start monthly payments, which works best for me. Our service person was polite, and he explained everything in terms I had no problems understanding. I had an additional issue with an attic duct being chewed through. He got up there and got pictures right away so they could put together an estimate. Same visit, no hassle. And because of the service plan, there was no charge for the system check. I just let him in, showed him around, and he worked his magic. No regrets here. There’s a very good chance I’ll just keep up this service plan for the entire time I own my home."
— Kris B.
(Google Review)
★ ★ ★ ★ ★
"Always a tremendous experience with Hartman Brothers. I have used them for more than 25 years and gotten to know their people more like friends/family than vendors... because that's exactly how they treat their customers! Always a pleasure to deal with and their work is exceptional as a bonus. Would give them 6 Stars if it was an option."
— Scott Sproat
(Google Review)
★ ★ ★ ★ ★
"Wonderful customer service!! Tech is absolutely professional and kind. He went above and beyond by bringing my trash can into my garage. Awesome service!"
— Kim S.
(Google Review)
Fort Wayne area summers can get awfully hot and sticky. Savvy homeowners with aging cooling systems who have chosen to upgrade to a new, energy-efficient air conditioner to prepare for the heat may wonder what criteria to look for when hiring a contractor for A/C installation.
