★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"The technician was polite, respected my home by putting covers over his shoes, worked efficiently, was very knowledgeable and helpful."
— M.A. Ralston
(Google Review)
★ ★ ★ ★ ★
"We were so impressed with our repairman! He explained everything very thoroughly of what repairs he needed to make to help our furnace to run more efficient.
Also, when we called for a repairman, he was at our house within 30 minutes! WOW!"
— Jeffery M.
(Google Review)
★ ★ ★ ★ ★
"Caleb performed an excellent job in servicing our furnace. He explained all that was done and asked me if there were any questions. He was thorough in his explanation, there were none. He was respectful and kind to my service dog."
— Frank C.
(Google Review)
★ ★ ★ ★ ★
"I had ample notice of arrival via text. Technician picture was provided for safety and I appreciated that. Kept a clean work area and wore shoe covers inside the house. I had questions about the maintenance plan I had purchased in advance. The technician reached out to the office and clarified for me—the office was prompt with answers and the technician was very friendly, helpful and professional. We will certainly continue to purchase the annual maintenance visits with Hartman Brothers!"
— Melanie K.
(Google Review)
★ ★ ★ ★ ★
"Very nice people and reasonably priced and such nice service techs would recommend to anyone."
— Vicky S.
(Google Review)
★ ★ ★ ★ ★
"Our Tech was amazing to work with, he was very patient and answered every single question that we had didn’t rush us at all. We had Hartman at our previous home, continued the service at our new home. Would highly recommend them to anyone!"
— Jerry C.
(Google Review)
★ ★ ★ ★ ★
"Brian was very personable, explained everything he did and even wore booties so my carpet stayed clean! Hartman family & staff have always been wonderful Thank you!"
— Joy Panagiotou
(Google Review)