Facebook

HVAC Blog

Home > HVAC Blog

How to Know You're Working With a Quality HVAC BusinessPicking a quality HVAC business for your home from the long list of possibilities might seem like an annoyance, but it's really not. Just remember that there are certain customer service elements that must be fulfilled and you're already on your way. Which elements are we referring to? Here are the most important, as far as we're concerned:

Read More »

HVAC , NATE , HVAC Customer Service , HVAC companies , customer service , NATE certification , angies list , HVAC contractors

Telltale Signs of Great HVAC Customer ServiceWhen something goes wrong with your heating and cooling or when you need some maintenance done on your system, it’s important to find a dependable HVAC contractor. Having a reliable contractor helps ensure that your HVAC equipment is properly repaired and maintained, so you’ll experience fewer problems with it over the years. When choosing a contractor, look for the following signs that they offer exceptional customer service.

Read More »

New Haven , HVAC system , Fort Wayne , indiana , HVAC , HVAC Customer Service , customer service , signs of good customer service , contractor , technician , company , business

Satisfied Clients

Our Number One Goal

Flurish


★ ★ ★ ★ ★

"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined. That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband. After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early! "

Christine B.
(Google Review)

★ ★ ★ ★ ★

"Fast and efficient service. Josh got right to work and fixed the problem. Called office at 1:20pm and they were right out and the problem fixed by 3:30pm"

Catherine Franklin
(Google Review)

★ ★ ★ ★ ★

"Brian was very personable, explained everything he did and even wore booties so my carpet stayed clean! Hartman family & staff have always been wonderful Thank you!"

Joy Panagiotou
(Google Review)

★ ★ ★ ★ ★

"Above and beyond. Hard to find people that take pride in their work. From the office to the field, this is a top notch company."

Kurt Drummond
(Google Review)

★ ★ ★ ★ ★

"Always a tremendous experience with Hartman Brothers. I have used them for more than 25 years and gotten to know their people more like friends/family than vendors... because that's exactly how they treat their customers! Always a pleasure to deal with and their work is exceptional as a bonus. Would give them 6 Stars if it was an option."

Scott Sproat
(Google Review)

★ ★ ★ ★ ★

"Josh was very pleasant. He explained what happened with my Furnace in the cold weather and why it happened. He had the Furnace working again quickly."

Lisa B.
(Google Review)

★ ★ ★ ★ ★

"They are always fast and efficient. Never had to wait long for service. Today Brian did an outstanding job. Diagnosed the problem immediately and had the furnace up and running."

Joy Miller-Long
(Google Review)

★ ★ ★ ★ ★

"Very nice people and reasonably priced and such nice service techs would recommend to anyone."

Vicky S.
(Google Review)

Contact Us

Call Today to Schedule with Us