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Does Your HVAC Tech Have These Certifications?When you need installation or service on an air conditioner or furnace, you'll want to know what sort of HVAC certifications the technician brings to the job. Working on today's sophisticated systems is not a position for someone who's learning on the job or only doing it as a part-time sideline. You want to do business with an HVAC contractor who's acquired major industry certifications and who hires field techs who've been tested and certified by accepted training programs. Before the technician knocks on your door to service your home cooling or heating system, check for one or more of these respected HVAC certifications.

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New Haven , indiana , HVAC , NATE-certified , certifications

Telltale Signs of Great HVAC Customer ServiceWhen something goes wrong with your heating and cooling or when you need some maintenance done on your system, it’s important to find a dependable HVAC contractor. Having a reliable contractor helps ensure that your HVAC equipment is properly repaired and maintained, so you’ll experience fewer problems with it over the years. When choosing a contractor, look for the following signs that they offer exceptional customer service.

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New Haven , HVAC system , Fort Wayne , indiana , HVAC , HVAC Customer Service , customer service , signs of good customer service , contractor , technician , company , business

How to Interview Your HVAC ContractorIf you need a new air conditioner, heating system or HVAC repair work in your Fort Wayne area home, you likely will contact at least one HVAC contractor in your area for estimates. Comparing different contractors can be tricky, but you can increase the chances that you will hire the right professional if you:

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New Haven , indiana , HVAC contractor , HVAC , SEER , HSPF , HVAC professional , New Air Conditioner , heating system , HVAC repair , NATE , North American Technician Excellence

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★ ★ ★ ★ ★

"Always friendly. They show up within the time frame they promised. They always do a great job and inform you about all they did before leaving."

John Gross
(Google Review)

★ ★ ★ ★ ★

"Interviewed three companies for new HVAC install and Rick Hartman as the owner stood out in the interview process. For the installation itself, Darian and partner flawlessly executed the install. Best choice. No misunderstandings. Everything is working perfectly."

William Rujevcan
(Google Review)

★ ★ ★ ★ ★

"Caleb was the technician who came to check out our furnace. He immediately figured out the problem. I highly recommend him"

Han H.
(Google Review)

★ ★ ★ ★ ★

"Great group of very intelligent people working for Hartman. They all do a wonderful job keeping everything running. Thank you"

Nancy S.
(Google Review)

★ ★ ★ ★ ★

"We purchased our home just a few days ago and the heat was not working, and we were in single digit temps in this area. Josh, our tech, came out and checked everything out and discovered it was a programming issue on the digital thermostat. He set it correctly and heat is now working. The level of service of Hartman is phenomenal! Vickie in the office deserves a big thank you as the house was at 45 when I called and she saw to it that we were worked into their busy service request schedule."

Judith Botts
(Google Review)

★ ★ ★ ★ ★

"They are always fast and efficient. Never had to wait long for service. Today Brian did an outstanding job. Diagnosed the problem immediately and had the furnace up and running."

Joy Miller-Long
(Google Review)

★ ★ ★ ★ ★

"We reached out to Hartman Brothers as our previous place was actually rude and acted like didnt care as we had an issue with the AC. Our systems at that point were about 14 years old. We got a quote from previous place and i about fell off my chair. Called Hartman Brothers and asked if they could provide a quote for us on both and in AC alone. Super impressed as Rick came out next morning. Looked at what we currently had and that same day had a complete quote to us. We were scheduled for May 26 install however they had a cancellation and came out May 17. Both techs were super amazing. Talked with us with everything and answered all of our questions. They came out a little before 8am and everything was installed and working by 2pm. Cleaned up their stuff ( which was great as we have 3 dogs). Never have we experienced this type of professionalism from any company. We are all so pleased with Hartman Brothers including Vicki in the office. She was great helping me and explaining the maintenance agreement. If you ever need a great team you wont be disappointed with Hartman Brothers ! We thank you all for helping us and doing a great job. It was also great we kept it local as well. Glad to be a part of the Hartman Brothers family now ! Thank you again."

Wendi
(Google Review)

★ ★ ★ ★ ★

"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined. That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband. After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early! "

Christine B.
(Google Review)

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