★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Brian showed me what was wrong with my air conditioning unit and explained everything so I could understand. He spoke to Vicki at the office regarding a needed part that would have to be ordered. They could have slapped a generic part on, but it would have only been a short-term fix. Instead of taking the easy way out, they are getting the part made for my unit so it will stay fixed, and they are coming back to finish the job as soon as they have the part. Hartman Brothers is ethical, knowledgeable, friendly, and they do the job right! I highly recommend them!"
— Kris De
(Google Review)
★ ★ ★ ★ ★
"Josh was friendly and explained what he did on the AC and furnace and in good condition for their respective season."
— Rex C.
(Google Review)
★ ★ ★ ★ ★
"Our Sunday started with the air-conditioner not cooling our home. Monday same thing but not sure if it just couldnt keep up with the high temps. Tuesday decided to call Hartmans heating & Air Conditioning Very. Busy but said they would send a tec out on Thursday. Tec came we talked and he went to work to find the problem, We need a new start up switch , it was installed and after all his checking he gave us a smile and said we are back with the air conditioning working,, We have been with Hartmans for many years and are always so grateful, thankful for their help. Give them a calll."
— Randy L.
(Google Review)
★ ★ ★ ★ ★
"The service was great as always. The 2 men who came to install my new furnace were very professional and took the time to explain what they were doing and showed me what the problem was with my old furnace. Thanks Mr Hartman for coming up North and for having a great crew."
— Sandra M.
(Google Review)
★ ★ ★ ★ ★
"Caleb was very professional in how he handled the service. I like how messages were sent updating the arrival time."
— Lane
(Google Review)
★ ★ ★ ★ ★
"Great first impression with the receptionist who answered my call after the first ring! She was friendly, professional, and genuine... The service repair technician was professional and took time to explain the repair that he recommended to the A/C unit. He fixed the unit on the spot. Not only great service, but great people too. Thank you, Hartman Brothers!"
— Stephen Vachon
(Facebook Review)
★ ★ ★ ★ ★
"Always friendly. They show up within the time frame they promised. They always do a great job and inform you about all they did before leaving."
— John Gross
(Google Review)
Buying a new air conditioner can be a daunting task for the homeowner, but if your A/C is getting on in years, losing efficiency, racking up repair bills, or simply not performing as well as you'd like it to, it can be a major improvement. Follow these tips to make sure that your new A/C will serve you well:
If you need a new air conditioner, heating system or HVAC repair work in your Fort Wayne area home, you likely will contact at least one HVAC contractor in your area for estimates. Comparing different contractors can be tricky, but you can increase the chances that you will hire the right professional if you:
If you're planning an air conditioner installation for your Fort Wayne area home, you've likely familiarized yourself with cooling efficiency ratings such as SEER and EER, and fully expect your new air conditioner to achieve its rated efficiency level. However, the truth is that certain conditions in the field can undermine the efficiency that an A/C can deliver in laboratory conditions. Here are four factors that must be addressed correctly during air conditioner installation in order to achieve optimum performance and efficiency.
