★ ★ ★ ★ ★
"I signed up for a service plan, as I’m not much of a handyman myself. They had a variety of payment options with the service plan, so I was able to start monthly payments, which works best for me. Our service person was polite, and he explained everything in terms I had no problems understanding. I had an additional issue with an attic duct being chewed through. He got up there and got pictures right away so they could put together an estimate. Same visit, no hassle. And because of the service plan, there was no charge for the system check. I just let him in, showed him around, and he worked his magic. No regrets here. There’s a very good chance I’ll just keep up this service plan for the entire time I own my home."
— Kris B.
(Google Review)
★ ★ ★ ★ ★
"Wonderful experience. The service technician was very polite and explained everything very clearly so glad I had them service my furnace."
— Mic Garcia
(Google Review)
★ ★ ★ ★ ★
"The service was great as always. The 2 men who came to install my new furnace were very professional and took the time to explain what they were doing and showed me what the problem was with my old furnace. Thanks Mr Hartman for coming up North and for having a great crew."
— Sandra M.
(Google Review)
★ ★ ★ ★ ★
"Josh was very professional and arrived on time. He answered all my questions and did a thorough job of servicing my furnace."
— Joan Busick
(Google Review)
★ ★ ★ ★ ★
"Service manager made room in the schedule for warranty work, it was very much appreciated and the service tech Caleb was awesome. We are new to the area and will be using this company. Great job!!"
— John W.
(Google Review)
★ ★ ★ ★ ★
"Hartman Brother Heating & Air is the BEST!!!! When I have an issue they immediately come to help! There employees are very friendly, kind and courtious of your home. They are well trained and have the knowledge to fix the problems in a timely manner! Way to go Hartman Brothers!!!"
— Julie Chesney
(Google Review)
★ ★ ★ ★ ★
"Very nice people and reasonably priced and such nice service techs would recommend to anyone."
— Vicky S.
(Google Review)
★ ★ ★ ★ ★
"Caleb was very professional in how he handled the service. I like how messages were sent updating the arrival time."
— Lane
(Google Review)
In a competitive industry like heating and cooling, a homeowner may encounter a pushy HVAC salesperson who relies on high-pressure tactics instead of professional standards and an established reputation for service. It happens in any business and, while industry certifications and accreditations help identify reputable pros and weed out the incompetent, you might still have the bad luck to encounter a less-than-credible HVAC salesperson now and then. Here are some red flags to look for, just in case.
