★ ★ ★ ★ ★
"They always let me know when they are on the way and were on time - actually early! Always friendly and professional."
— Joan G.
(Google Review)
★ ★ ★ ★ ★
"Came home from work to find that my furnace wasn't working. Since the temperatures were extremely mild for November, I just left a message for them to call me the next day. Received a call by 7:25 am and told that the repair man would be there in approximately a half hour. He was at my house by 8:30 and he had it back running within 45 minutes. He went the extra step and made sure that there was no other possible issues before he left. I'd recommend Hartman Brothers Heating to anyone, they are courteous, reliable, knowledgeable and won't gouge you like some companies."
— Renee Collins
(Google Review)
★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Caleb serviced our system for the annual spring checkup. He was professional, polite and gave us pointers on the system."
— Diane D.
(Google Review)
★ ★ ★ ★ ★
"We reached out to Hartman Brothers as our previous place was actually rude and acted like didnt care as we had an issue with the AC. Our systems at that point were about 14 years old. We got a quote from previous place and i about fell off my chair. Called Hartman Brothers and asked if they could provide a quote for us on both and in AC alone. Super impressed as Rick came out next morning. Looked at what we currently had and that same day had a complete quote to us. We were scheduled for May 26 install however they had a cancellation and came out May 17. Both techs were super amazing. Talked with us with everything and answered all of our questions. They came out a little before 8am and everything was installed and working by 2pm. Cleaned up their stuff ( which was great as we have 3 dogs). Never have we experienced this type of professionalism from any company. We are all so pleased with Hartman Brothers including Vicki in the office. She was great helping me and explaining the maintenance agreement. If you ever need a great team you wont be disappointed with Hartman Brothers ! We thank you all for helping us and doing a great job. It was also great we kept it local as well. Glad to be a part of the Hartman Brothers family now ! Thank you again."
— Wendi
(Google Review)
★ ★ ★ ★ ★
"Our air conditioning went out today. My husband called Hartman Brothers. They were here within 30 minutes. I can’t remember the guy’s name but he was very nice and did a great job! Hopefully we won’t have any more problems but if we do, we’ll call Hartman’s."
— Arlene Crouch
(Google Review)
★ ★ ★ ★ ★
"Hartman was absolutly 100% thorough to ensure our HVAC issues were fixed after our new built home settled and 1st hard winter tested it. I love knowing Hartman is a phone call away to correctly fix and solve any heating and air condition needs."
— John Kravec
(Google Review)
★ ★ ★ ★ ★
"Josh was very professional and arrived on time. He answered all my questions and did a thorough job of servicing my furnace."
— Joan Busick
(Google Review)
Despite the routine thunderstorms, Fort Wayne's summer weather can leave you pretty uncomfortable if you don't have a well maintained cooling system. To make sure you can care for your system and communicate with your technician, take a minute to brush up on your HVAC terms.
Although about 86 percent of American homes have air conditioning, few people know how their system works. Knowing a little about how your air conditioner keeps your Fort Wayne area home cool during the long, hot summer can help you troubleshoot common air conditioning problems, as well as effectively communicate with your service technician when repairs are needed.
The Indiana cooling season is long and hot, and getting the most out of your air conditioner is probably high on your list of priorities. Your best defense against an inefficient system is your annual preventive tune-up, which will increase your air conditioner's efficiency, lower your utility costs, and extend the life of your system. When you call to schedule your yearly tune-up, ask your HVAC professional about cleaning the A/C coils to further increase system efficiency and save you money.
