★ ★ ★ ★ ★
"All of the Hartman Bros employees are very polite, helpful, efficient, and courteous. They always have answers to my questions. I'm very happy with Hartman Bros. Josh does an excellent job, is very polite, and efficient, and always answers any questions and explains to me so I understand. I highly recommend Hartman Bros!!"
— Renee Collins
(Google Review)
★ ★ ★ ★ ★
"Every thing went well, even though he had bad news that the unit needed to be replaced due to the fact that the unit was 18 years old and the refrigerant used in the day was R22 that it cant be purchased because of government regulations, now we will see what the estimate will be. The technician seems to be knowledgeable and was very professional about his work."
— Harold Breames
(Google Review)
★ ★ ★ ★ ★
"Their customer service is always the best. Brad in plumbing did a great job! Highly recommend Hartman Brothers!"
— Gayla A.
(Google Review)
★ ★ ★ ★ ★
"My toilet was not functioning correctly and i was going to call someone to fix... my son in law said call Hartman...i think they do plumbing, too. I didn't know that! Hartman has taken care of my heating/air since 2001 so i didn't even hesitate to call! Brad was great and was able to remedy the issue quickly. He was polite and knowledgeable! He also showed me where to turn my water off for future reference. Another great experience with Hartman!!"
— Laura F.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Very polite man and got furnace ready for winter"
— Edith V.
(Google Review)
★ ★ ★ ★ ★
"The Service Tech (Ked) did a great job. He went over all the details and would highly recommend. Thanks again Hartman Brothers."
— Justin S.
(Google Review)
★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
With higher outdoor temperatures and increased moisture, indoor humidity issues are generally a summertime problem. Though, with many Fort Wayne area homes sealed up tight to save energy and enhance comfort, an indoor humidity problem can be a year-round nuisance that traps moisture inside.
