★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"It was good to see Ked again. I have had confidence in him when he did maintenance work on my system in the past and I continue to today. Thanks, Ked!"
— Paul N.
(Google Review)
★ ★ ★ ★ ★
"Luckily I have only had to use them twice in the last 15 years or so but their service techs are always super friendly, the people that answer the phone are always friendly, great culture."
— James K.
(Google Review)
★ ★ ★ ★ ★
"A technician came out to perform an annual service call on air conditioning/heat pump. He also made a minor adjustment to thermostat programming . He was prompt and efficient and discussed future maintenance regular service options."
— Judith B.
(Google Review)
★ ★ ★ ★ ★
"We had a limb from neighbor tree fall and take out our power causing a power surge which took out transformer and thermostat Hartman's was there that next morning tec was very polite and knew his stuff"
— Rhonda L.
(Google Review)
★ ★ ★ ★ ★
"The technician was knowledgeable and upon request he was nice enough to educate me on the system and it's safety features as he completed his diagnostic and service."
— Daniel Burke
(Google Review)
★ ★ ★ ★ ★
"Our AC went out and they sent someone out within a few hours and the problem was fixed quickly. With our service membership we also got a discount so the repair price was reasonable. I was very impressed with how quickly and professionally they fixed the problem especially in the middle of summer when they must get a lot of AC calls. Will definitely continue to use Hartman Bros."
— Jane Christensen
(Google Review)
★ ★ ★ ★ ★
"He was very professional and thorough And did a great job."
— Jenny P.
(Google Review)