★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"Caleb was the technician who came to check out our furnace. He immediately figured out the problem. I highly recommend him"
— Han H.
(Google Review)
★ ★ ★ ★ ★
"Above and beyond. Hard to find people that take pride in their work. From the office to the field, this is a top notch company."
— Kurt Drummond
(Google Review)
★ ★ ★ ★ ★
"Josh was very professional and arrived on time. He answered all my questions and did a thorough job of servicing my furnace."
— Joan Busick
(Google Review)
★ ★ ★ ★ ★
"Everything was competed as expected and my satisfaction. The service representative could have even arrived earlier than scheduled if I could have accommodated the time"
— Donald M.
(Google Review)
★ ★ ★ ★ ★
"The serviceman was on time, did a very thorough job, and helped me with a couple of other small issues with the thermostat and A/C at the same time."
— Lynn P.
(Google Review)
★ ★ ★ ★ ★
"Rick Hartman of Hartman Brothers is a class act. He went above and beyond to make sure everything was as it should be... We would definitely recommend Hartman Brothers to everyone. Great customer service and an honest reputable business!"
— Sharon Nuerge
(Facebook Review)
★ ★ ★ ★ ★
"Nothing short of FABULOUS!!! Darian and Brandon provided us with outstanding service. They were diligent, skilled, hard workers and excellent communicators. Friendly and generous with their help, even doing a couple extra jobs to make things easier for us! And they were immaculate with clean up. Highly recommend Hartman! Professionalism and excellence all through this process!"
— Susan Kanpol
(Google Review)
Are you needing HVAC service or installation in your Fort Wayne area home? Before you call up the contractor, it can help to have a working knowledge of some of the more common HVAC terms. This will help you talk like an HVAC pro and better communicate with your technician, whether you're trying to inquire about upgrading your system, schedule service, or arrange for emergency repair.
Ignore your attic insulation, and it will cost you across the board with higher utility bills, increased strain on HVAC equipment, possible roof damage and compromising your home comfort with uneven cooling and heating.
