★ ★ ★ ★ ★
"I absolutely loved the service we received from Hartman Brothers. They gave us an appointment right away, and the technician knew what our issue was based on my husband's conversation with the scheduler. As a result, he came prepared to fix our problem. The technician was also very nice and courteous. I would recommend everyone to give them a call for all your HVAC needs. Thanks Hartman for a job well done!"
— Ursula Eady
(Google Review)
★ ★ ★ ★ ★
"Brian showed me what was wrong with my air conditioning unit and explained everything so I could understand. He spoke to Vicki at the office regarding a needed part that would have to be ordered. They could have slapped a generic part on, but it would have only been a short-term fix. Instead of taking the easy way out, they are getting the part made for my unit so it will stay fixed, and they are coming back to finish the job as soon as they have the part. Hartman Brothers is ethical, knowledgeable, friendly, and they do the job right! I highly recommend them!"
— Kris De
(Google Review)
★ ★ ★ ★ ★
"Caleb was the technician who came to check out our furnace. He immediately figured out the problem. I highly recommend him"
— Han H.
(Google Review)
★ ★ ★ ★ ★
"Showed up at my door 4 hours after I called about my furnace not working. Very fast response! The tech was very friendly."
— E. Rider
(Google Review)
★ ★ ★ ★ ★
"Very thorough with my furnace and very knowledgeable."
— Ruth P.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Ked came on time for my semi-annual scheduled appointment, checked out the furnace and changed the filter. He spent a considerable amount of time trying to track and fix a problem with my smart hub, but stayed with it until we think it is fixed. This is the third HVAC system I have purchased from Hartman Brothers over the past 40 years and I have always been pleased with their service, product and personnel. That is why I still use them. Took them awhile to convince me the annual maintenance program is a good deal, but with all the electronics in the new systems, the system needs care and feeding from a professional! I am glad I finally listened!"
— Earnie W.
(Google Review)
★ ★ ★ ★ ★
"Just had our 6 months maintenance on our furnace. Technician Ked is courteous and very thorough and always takes good care of us."
— Jeff K.
(Google Review)