★ ★ ★ ★ ★
"Great technician Very knowledgeable Customer service from office to field experience was great. Thanks for your help and for being so responsive"
— B. Stoller
(Google Review)
★ ★ ★ ★ ★
"Extremely pleased with their work! When I say I'm a picky customer, I really mean it (I'm a Training Manager for an HVAC manufacturer). These guys showed up precisely on time, were extremely courteous and professional, and did an outstanding job on my system. They were very careful moving the equipment to my mechanical room (not an easy task), did a very neat job on the install, and cleaned up so that everything was spotless when they left. I even gave them an opportunity to do a "shortcut" on my install, but they refused and said "that's not the way we do it." It was easy to tell that these techs took PRIDE in the work they were doing. I can't even begin to tell you how much I would recommend this small business from New Haven, IN to do any HVAC work. If you want a courteous, professional install at a reasonable price, call Hartman Bros!"
— Jay Hammond
(Google Review)
★ ★ ★ ★ ★
"On Saturday, my water heater spewed lots of water in the utility portion of my garage. Unfortunately, my furnace was soaked. After my call to Hartman Bros., Darian arrived within the hour and dried out the furnace and re-started it. Hartman Bros. has been servicing my heating and cooling systems for over 30 years and have always been "johnny-on-the-spot" when I have had problems. I highly recommend them."
— Nancee L.
(Google Review)
★ ★ ★ ★ ★
"We've been using Hartman Brothers for many years to service our personal residence and also our church building. They are very friendly, professional, and reliable!"
— Dave W.
(Google Review)
★ ★ ★ ★ ★
"Wonderful customer service!! Tech is absolutely professional and kind. He went above and beyond by bringing my trash can into my garage. Awesome service!"
— Kim S.
(Google Review)
★ ★ ★ ★ ★
"Great work and very reasonable prices! Technicians were very careful and efficient in their work."
— John Edmonds
(Facebook Review)
★ ★ ★ ★ ★
"Got a message they were on their way & arrived soon after & was well within the time frame they gave for the appointment"
— Roberta G.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)