★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"We purchased our home just a few days ago and the heat was not working, and we were in single digit temps in this area. Josh, our tech, came out and checked everything out and discovered it was a programming issue on the digital thermostat. He set it correctly and heat is now working. The level of service of Hartman is phenomenal! Vickie in the office deserves a big thank you as the house was at 45 when I called and she saw to it that we were worked into their busy service request schedule."
— Judith Botts
(Google Review)
★ ★ ★ ★ ★
"Really appreciate the way they worked us into their schedule when we needed them. I called them first thing in the morning and they were there before noon."
— Paul S.
(Google Review)
★ ★ ★ ★ ★
"He was very professional and thorough And did a great job."
— Jenny P.
(Google Review)
★ ★ ★ ★ ★
"I had yearly maintenance on my heating system prior to cold weather coming on. The technician was very informative about my system and pointed out several things."
— Robert D.
(Google Review)
★ ★ ★ ★ ★
"Tech was polite, professional, knowledgeable and worked quickly to resolve the issue with my furnace. I inquired about the root cause of this recurring problem and he kindly explained what was occurring to prevent the furnace from igniting, and what he had done to resolve the current issue, which I appreciated very much! As always, I remain a happy Hartman Bros. customer!"
— Judith Vincenski
(Google Review)
★ ★ ★ ★ ★
"Hartman Brothers are quick and on time with everything working great. They keep my furnace working very well!"
— Herbert G.
(Google Review)
★ ★ ★ ★ ★
"Hartmans installed my HVAC and ducts about 5 yrs ago and I've done the maintenance agreement every year. Every tech that has come out has been informational, professional, and thorough."
— Terina C.
(Google Review)
Most homes use a single primary form of heating, and are tied to whatever costs or inefficiencies those may incur – gas price spikes in a gas furnace, for example, or reduced efficiency in heat pump systems when outdoor temperatures are low.
A dual-fuel system combines the best attributes of combustion furnaces with an air-source heat pump and helps you save energy throughout the heating season. In the winter, a heat pump extracts heat from the outside air and transfers it inside for efficient heating – that is, until temperatures fall to around 30 degrees. At that point, with a dual-fuel system, a high-efficiency furnace takes over the work for comfortable, relatively affordable heating. This is preferable to the emergency heat in a regular air-source heat pump, which will trigger an electric heating element that's expensive to use.
