★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"I had just called in yesterday for a non-emergency plumbing repair and they were out first thing this morning! Brad was very professional and courteous and he got everything taken care of very promptly. He had to go get a part and was back faster than I thought he could be. Great job and I will call again for my plumbing as well as my HVAC needs."
— Roger D.
(Google Review)
★ ★ ★ ★ ★
"Jim was very efficient did an excellent job was very friendly and polite. Excellent worker. Thank you."
— Roger H.
(Google Review)
★ ★ ★ ★ ★
"Pay to have furnace and air conditioner inspected each year. The technicians are knowledgeable and thorough with explaining all checked out."
— Dennis L.
(Google Review)
★ ★ ★ ★ ★
"Mario was a friendly, polite technician. He answered my questions to my satisfaction. In my opinion, he fits the profile of all technicians from Hartman’s who we have dealt with— friendly but always professional."
— Sandra H.
(Google Review)
★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
★ ★ ★ ★ ★
"They are always fast and efficient. Never had to wait long for service. Today Brian did an outstanding job. Diagnosed the problem immediately and had the furnace up and running."
— Joy Miller-Long
(Google Review)
★ ★ ★ ★ ★
"My technician was very friendly and passed on great information. I would definitely recommend using Hartman Brothers for all your Heating and Cooling needs."
— Tim M.
(Google Review)
An increased interest in going green has led to a number of energy-saving myths that make people believe they are doing their part to cut energy costs, when in fact they are doing little to lower energy costs and use. Here are six myths you may believe and the realities about them.
Advice related to modern A/C systems is easy enough to find, no matter where you live. However, you might be surprised to find that many things you would consider ironclad truths about cooling your home are partially or completely false. Read on for some tips for counteracting bad advice on energy-saving practices.
