★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Jim went over and above as he identified a problem that other techs had not noted in the 2 years prior and took the time to educate us on the issue. We also had questions about our thermostat settings and while in our home, Jim researched and found the answer. Great service isn’t always knowing it all, but rather assessing situations, thoughtfully problem solving, and seeking answers from others when needed. Jim did all of that and we appreciate the excellent service provided."
— Melanie K.
(Google Review)
★ ★ ★ ★ ★
"Got a message they were on their way & arrived soon after & was well within the time frame they gave for the appointment"
— Roberta G.
(Google Review)
★ ★ ★ ★ ★
"They are always fast and efficient. Never had to wait long for service. Today Brian did an outstanding job. Diagnosed the problem immediately and had the furnace up and running."
— Joy Miller-Long
(Google Review)
★ ★ ★ ★ ★
"Hartman Brothers has always provided excellent service. From installing a new AC/furnace system to their biannual maintenance visits - they are the best!"
— Sharon R.
(Google Review)
★ ★ ★ ★ ★
"It was good to see Ked again. I have had confidence in him when he did maintenance work on my system in the past and I continue to today. Thanks, Ked!"
— Paul N.
(Google Review)
★ ★ ★ ★ ★
"Thank you for fixing my furnace tonight!! It's cold and will be colder tomorrow night... I knew I made the right decision having you install my furnace and air conditioning. You are awesome!! I love my generator that you installed as well!"
— Cheryl Kensill
(Facebook Review)
★ ★ ★ ★ ★
"I have depended on this company for years, they are great to work with."
— Kim Wroblewski
(Google Review)