★ ★ ★ ★ ★
"My experience was excellent the technician explained very clearly what he did and how different parts worked. A+"
— Bruce L.
(Google Review)
★ ★ ★ ★ ★
"I absolutely loved the service we received from Hartman Brothers. They gave us an appointment right away, and the technician knew what our issue was based on my husband's conversation with the scheduler. As a result, he came prepared to fix our problem. The technician was also very nice and courteous. I would recommend everyone to give them a call for all your HVAC needs. Thanks Hartman for a job well done!"
— Ursula Eady
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"I have them complete annual maintenance on my HVAC. Excellent service. Good value. Responsive when I need them. Professional staff."
— James Cadoret
(Google Review)
★ ★ ★ ★ ★
"It was good to see Ked again. I have had confidence in him when he did maintenance work on my system in the past and I continue to today. Thanks, Ked!"
— Paul N.
(Google Review)
★ ★ ★ ★ ★
"Hartman brothers has always given me great service. I feel comfortable knowing they are taking care of my heating and ac needs.
Everyone is responsible, and I am very comfortable with all of the techs taking care of my maintenance even when I'm not home."
— Shelly Kline
(Google Review)
★ ★ ★ ★ ★
"The technician was polite, respected my home by putting covers over his shoes, worked efficiently, was very knowledgeable and helpful."
— M.A. Ralston
(Google Review)
★ ★ ★ ★ ★
"22 years ago Hartman's installed our furnace/AC. When the unit recently started having serious issues Hartman's tried to repair the unit, spending a few hours but the aging unit had given all it could and wouldn't stay fired after the flame sense was cleaned and the rest of the unit examined.
That tech, who's name I have unfortunately lost - possibly Jim, thoroughly explained everything during his inspection so I could relay the information to my husband.
After I discussed financing options with Hartman's for the replacement Rick Hartman cared for every detail and made the transition seamless. Our issue began on 3/10 and the replacement unit was installed on 3/14; a needed part was driven overnight to meet the installation date. Kevin and Jason from the install crew were very knowledgeable, professional and quickly fabricated a 3 in metal base for a perfect fit. This crew comes prepared! Josh set the unit air force specs 4 times until we found my personal preference. Roger Hartman came out during installation to give us our paperwork and check with the install crew. The installation was completed in 7 hrs and the crew never took a break! I would hire Hartman's any day for a red carpet customer service satisfaction experience with a company that has a great reputation, a friendly and professional crew with many years of accumulated experience, all the employees clearly work well together and have excellent knowledge and workmanship and work ethics. I highly recommend Hartman's, you won't be disappointed. They not only arrived on time but we're actually a little early!
"
— Christine B.
(Google Review)
While you probably take it for granted, there's no denying the outdoor HVAC unit of your central air conditioner or heat pump isn't exactly winning you any landscaping awards. It does serve an essential function, though, keeping your family cool throughout the summer, and if it's a heat pump, warm in the winter, too. However, wouldn't it be nice to hide or otherwise camouflage your outdoor HVAC unit? This also would serve the purpose of eliminating a temptation for potential thieves.
