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Telltale Signs of Great HVAC Customer ServiceWhen something goes wrong with your heating and cooling or when you need some maintenance done on your system, it’s important to find a dependable HVAC contractor. Having a reliable contractor helps ensure that your HVAC equipment is properly repaired and maintained, so you’ll experience fewer problems with it over the years. When choosing a contractor, look for the following signs that they offer exceptional customer service.

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New Haven , HVAC system , Fort Wayne , indiana , HVAC , HVAC Customer Service , customer service , signs of good customer service , contractor , technician , company , business

Have a Professional Perform a Humidity Test in Your Fort Wayne HomeMaintaining a balanced humidity level in your home is important for keeping your space healthy and your indoor air quality high. When you've got too much humidity in your home, you could be providing a breeding ground for bacteria, mold and mildew. However, if you don't have enough, you'll see the effects in excess dust, throat and lung irritation and a worse-than-usual flu season. Having a professional perform a humidity test can help you understand how to balance humidity in your home.

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New Haven , indoor air quality , indiana , HVAC professional , humidifier , humidity , Humidity Test

Look for These Signs of Good HVAC Customer Service for Your Fort Wayne HomeWhen hiring a heating and cooling technician for your home, you want to know you’re receiving the best customer service possible. The best HVAC companies are committed to working with their clients to find the most effective and quickest solutions to their problems. Knowing what good HVAC customer service looks like can help you choose the best contractor for the job. Professional technicians:

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New Haven , indiana , HVAC Customer Service , HVAC companies

Hiring A Contractor? How NATE Helps You Tell Good From BadNATE (North American Technician Excellence) is an independent, third-party non-profit certification organization for HVAC technicians. Homeowners who request NATE-certified HVAC technicians receive skilled, professional service from technicians who have proved they have working knowledge of heating, cooling, ventilation and refrigeration systems.

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New Haven , indiana , home safety , NATE-certified , home comfort , HVAC system maintenance , HVAC system installation

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★ ★ ★ ★ ★

"Josh was very courteous and professional. He took the time to explain to me and show me what was going on inside the furnace. I felt really bad that we needed to call him out on a Sunday but with the inside of the furnace iced up our air just wasnt working and he got us up and running in no time"

Dorothy Poling
(Google Review)

★ ★ ★ ★ ★

"Had our a/c quit functioning over the weekend. Called first thing Monday and they were able to get someone out in the morning and had us back up and running before we knew it!! Great service experience from initial phone call to completion of the job couldnt be happier!!"

Bud Brewer
(Google Review)

★ ★ ★ ★ ★

"Always friendly. They show up within the time frame they promised. They always do a great job and inform you about all they did before leaving."

John Gross
(Google Review)

★ ★ ★ ★ ★

"Came home from work to find that my furnace wasn't working. Since the temperatures were extremely mild for November, I just left a message for them to call me the next day. Received a call by 7:25 am and told that the repair man would be there in approximately a half hour. He was at my house by 8:30 and he had it back running within 45 minutes. He went the extra step and made sure that there was no other possible issues before he left. I'd recommend Hartman Brothers Heating to anyone, they are courteous, reliable, knowledgeable and won't gouge you like some companies."

Renee Collins
(Google Review)

★ ★ ★ ★ ★

"I have depended on this company for years, they are great to work with."

Kim Wroblewski
(Google Review)

★ ★ ★ ★ ★

"Hartman Brothers installed the HVAC system before we bought this home, and has always maintained it. When it was time to replace it after 32 years, we selected them to install & maintain this system as well."

Jeff Eley
(Google Review)

★ ★ ★ ★ ★

"Thank you so much for helping me out today! Called yesterday and I was the very first stop of the day. Super quick and easy! "

Christian S.
(Google Review)

★ ★ ★ ★ ★

"A technician came out to perform an annual service call on air conditioning/heat pump. He also made a minor adjustment to thermostat programming . He was prompt and efficient and discussed future maintenance regular service options."

Judith Botts
(Google Review)

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