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Telltale Signs of Great HVAC Customer ServiceWhen something goes wrong with your heating and cooling or when you need some maintenance done on your system, it’s important to find a dependable HVAC contractor. Having a reliable contractor helps ensure that your HVAC equipment is properly repaired and maintained, so you’ll experience fewer problems with it over the years. When choosing a contractor, look for the following signs that they offer exceptional customer service.

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New Haven , HVAC system , Fort Wayne , indiana , HVAC , HVAC Customer Service , customer service , signs of good customer service , contractor , technician , company , business

Have a Professional Perform a Humidity Test in Your Fort Wayne HomeMaintaining a balanced humidity level in your home is important for keeping your space healthy and your indoor air quality high. When you've got too much humidity in your home, you could be providing a breeding ground for bacteria, mold and mildew. However, if you don't have enough, you'll see the effects in excess dust, throat and lung irritation and a worse-than-usual flu season. Having a professional perform a humidity test can help you understand how to balance humidity in your home.

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New Haven , indoor air quality , indiana , HVAC professional , humidifier , humidity , Humidity Test

Look for These Signs of Good HVAC Customer Service for Your Fort Wayne HomeWhen hiring a heating and cooling technician for your home, you want to know you’re receiving the best customer service possible. The best HVAC companies are committed to working with their clients to find the most effective and quickest solutions to their problems. Knowing what good HVAC customer service looks like can help you choose the best contractor for the job. Professional technicians:

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New Haven , indiana , HVAC Customer Service , HVAC companies

Hiring A Contractor? How NATE Helps You Tell Good From BadNATE (North American Technician Excellence) is an independent, third-party non-profit certification organization for HVAC technicians. Homeowners who request NATE-certified HVAC technicians receive skilled, professional service from technicians who have proved they have working knowledge of heating, cooling, ventilation and refrigeration systems.

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New Haven , indiana , home safety , NATE-certified , home comfort , HVAC system maintenance , HVAC system installation

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★ ★ ★ ★ ★

"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure. He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"

Estela G.
(Google Review)

★ ★ ★ ★ ★

"All of the Hartman Bros employees are very polite, helpful, efficient and courteous. They always have answers to my questions. Im very happy with Hartman Bros. Caleb did an excellent job, is very polite, efficient and I highly recommend Hartman Bros!!"

Renee Collins
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"Service was on time and the service agent was personable and knowledgeable. I have used this company for over 15 years and would recommend them to everyone."

Donald Marvar
(Google Review)

★ ★ ★ ★ ★

"Everything was competed as expected and my satisfaction. The service representative could have even arrived earlier than scheduled if I could have accommodated the time"

Donald M.
(Google Review)

★ ★ ★ ★ ★

"Nothing short of FABULOUS!!! Darian and Brandon provided us with outstanding service. They were diligent, skilled, hard workers and excellent communicators. Friendly and generous with their help, even doing a couple extra jobs to make things easier for us! And they were immaculate with clean up. Highly recommend Hartman! Professionalism and excellence all through this process!"

Susan Kanpol
(Google Review)

★ ★ ★ ★ ★

"As usual- excellent & friendly service. I would highly recommend this company."

Tony Pohl
(Google Review)

★ ★ ★ ★ ★

"Hartman brothers are always fantastic, they have always taken care of us, Ked came over and had our heat back up and running in an hour, always friendly and courteous. Thank you for a job well done."

Chris D.
(Google Review)

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"Josh diagnosed the problem with my furnace and will be saving me thousands of dollars! Thank you!"

J.
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