★ ★ ★ ★ ★
"They worked me in early. Inspected and found the problem quickly. Explain the issues thoroughly and did not attempt to see me parts and services I did not need. They got the heat going temporarily and hope to have needed parts in a couple days."
— Todd Hammond
(Google Review)
★ ★ ★ ★ ★
"Mario was a friendly, polite technician. He answered my questions to my satisfaction. In my opinion, he fits the profile of all technicians from Hartman’s who we have dealt with— friendly but always professional."
— Sandra H.
(Google Review)
★ ★ ★ ★ ★
"My service was outstanding. They arrived within a few hours. The technician was knowledgeable, kind and made me feel better as I was upset and freezing with no heat. They went above my expectations to find my part do it didn't have to be ordered. My Trane furnace is old. Definitely would recommend this company and I will continue to use them in the future for regular maintenance."
— Michelle L.
(Google Review)
★ ★ ★ ★ ★
"Ked was my "usual" service tech for many years. He was always friendly & kind...and didn't mind letting my big dog say hi. He was always professional and efficient. I liked having the piece of mind in knowing my HVAC needs are met & running well. I have used their maintenance plan for many years now, and haven't been disappointed. Well, Caleb didn't disappoint either. He loved my "big boy" and had a great sense of humor. He was very thorough in servicing my air conditioner. I feel I get my money's worth from my maintenance plan each year. I love when they say, "Everything looks good, no problems. See you in the Fall.""
— Donna D.
(Google Review)
★ ★ ★ ★ ★
"I have them complete annual maintenance on my HVAC. Excellent service. Good value. Responsive when I need them. Professional staff."
— James Cadoret
(Google Review)
★ ★ ★ ★ ★
"Nothing short of FABULOUS!!! Darian and Brandon provided us with outstanding service. They were diligent, skilled, hard workers and excellent communicators. Friendly and generous with their help, even doing a couple extra jobs to make things easier for us! And they were immaculate with clean up. Highly recommend Hartman! Professionalism and excellence all through this process!"
— Susan Kanpol
(Google Review)
★ ★ ★ ★ ★
"Prompt service and response time. Job was too tricky for me to handle myself and, as expected, my technician handled it like a pro."
— Matt N.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)