★ ★ ★ ★ ★
"Great first impression with the receptionist who answered my call after the first ring! She was friendly, professional, and genuine... The service repair technician was professional and took time to explain the repair that he recommended to the A/C unit. He fixed the unit on the spot. Not only great service, but great people too. Thank you, Hartman Brothers!"
— Stephen Vachon
(Facebook Review)
★ ★ ★ ★ ★
"Caleb did a great job. He is thorough and answered all of my questions."
— Rodney H.
(Google Review)
★ ★ ★ ★ ★
"Dad called for service and Hartman’s were there just a couple of hours later, found the problem and replaced the part.
I can’t say enough about their exceptional service and techs! We have used them for years and can always count on them to come through."
— Jill C.
(Facebook Review)
★ ★ ★ ★ ★
"Great communication throughout the process. Things were explained to me in terms that I could understand. Very fair and professional. I'd highly recommend Hartman Brothers to anyone!"
— Jared C.
(Google Review)
★ ★ ★ ★ ★
"A heating unit in my barn had stopped working. This unit was originally installed by Harman Brothers years ago. Josh opened the unit up and within 30 minutes he found the problem and had it repaired."
— Joe P.
(Google Review)
★ ★ ★ ★ ★
"Very nice people and reasonably priced and such nice service techs would recommend to anyone."
— Vicky S.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"We didn't have to wait long for them to respond to our call. They fixed the problem, explained to us what happened, and explained to us what to do if the issue should occur again. Also, they have great customer service. We will definitely use them in the future if needed."
— John Kravec
(Google Review)