★ ★ ★ ★ ★
"AMAZING customer service!! My a/c went out this weekend - yes, THIS weekend the hottest weekend of the year. I called the office and they were able to have a service technician out within 5 hours. The truck was a sight for hot and sore eyes for sure.
He did a wonderful job finding and fixing the problem as quickly as possible. 10/10 highly recommend!!"
— Estela G.
(Google Review)
★ ★ ★ ★ ★
"Ked Snyder is an excellent representative for Hartman Brothers. He is couteous, thorough and professional. Very Satisfied with your service and Highly Recommend it!"
— Greg Andrews
(Google Review)
★ ★ ★ ★ ★
"Great technician Very knowledgeable Customer service from office to field experience was great. Thanks for your help and for being so responsive"
— B. Stoller
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"A technician came out to perform an annual service call on air conditioning/heat pump. He also made a minor adjustment to thermostat programming . He was prompt and efficient and discussed future maintenance regular service options."
— Judith B.
(Google Review)
★ ★ ★ ★ ★
"As always, Hartman Bros does service RIGHT! They are prompt, courteous, professional, clean and fairly priced for all services we've ever had completed. We were introduced to them in 1998 when we first used their services and have been faithfully returning for every Heating and Air need, including the building of 2 new homes. They are stellar performers providing excellence at a time when mediocrity has been touted as the norm in our society. They go well above and beyond in all they do."
— Sheila Skinner
(Google Review)
★ ★ ★ ★ ★
"We didn't have to wait long for them to respond to our call. They fixed the problem, explained to us what happened, and explained to us what to do if the issue should occur again. Also, they have great customer service. We will definitely use them in the future if needed."
— John Kravec
(Google Review)
★ ★ ★ ★ ★
"Josh was very prompt, polite, knowledgeable, thorough, and efficient. Hartman Brothers technicians always provide excellent customer service."
— Elaine Foley
(Google Review)