★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Always a tremendous experience with Hartman Brothers. I have used them for more than 25 years and gotten to know their people more like friends/family than vendors... because that's exactly how they treat their customers! Always a pleasure to deal with and their work is exceptional as a bonus. Would give them 6 Stars if it was an option."
— Scott Sproat
(Google Review)
★ ★ ★ ★ ★
"It was good to see Ked again. I have had confidence in him when he did maintenance work on my system in the past and I continue to today. Thanks, Ked!"
— Paul N.
(Google Review)
★ ★ ★ ★ ★
"Service staff was friendly and answered any questions I had."
— Ed C.
(Google Review)
★ ★ ★ ★ ★
"Ked came on time for my semi-annual scheduled appointment, checked out the furnace and changed the filter. He spent a considerable amount of time trying to track and fix a problem with my smart hub, but stayed with it until we think it is fixed. This is the third HVAC system I have purchased from Hartman Brothers over the past 40 years and I have always been pleased with their service, product and personnel. That is why I still use them. Took them awhile to convince me the annual maintenance program is a good deal, but with all the electronics in the new systems, the system needs care and feeding from a professional! I am glad I finally listened!"
— Earnie W.
(Google Review)
★ ★ ★ ★ ★
"Hartman Brothers responded within hours of our furnace going out and gave us several options. They are always courteous and knowledgeable. We have done business with them for 20+ years."
— Mindy Meyer
(Google Review)
★ ★ ★ ★ ★
"He was great as usual! He was very knowledgeable and personable. The guys always do a great job, and , offer advice. Thanks!"
— V. M.
(Google Review)
★ ★ ★ ★ ★
"Great service as always. Thorough Furnace checkup. We are set for the 2nd winter we are having.
Thank you."
— Eric G.
(Google Review)