★ ★ ★ ★ ★
"Service manager made room in the schedule for warranty work, it was very much appreciated and the service tech Caleb was awesome. We are new to the area and will be using this company. Great job!!"
— John W.
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Brian showed me what was wrong with my air conditioning unit and explained everything so I could understand. He spoke to Vicki at the office regarding a needed part that would have to be ordered. They could have slapped a generic part on, but it would have only been a short-term fix. Instead of taking the easy way out, they are getting the part made for my unit so it will stay fixed, and they are coming back to finish the job as soon as they have the part. Hartman Brothers is ethical, knowledgeable, friendly, and they do the job right! I highly recommend them!"
— Kris De
(Google Review)
★ ★ ★ ★ ★
"Interviewed three companies for new HVAC install and Rick Hartman as the owner stood out in the interview process. For the installation itself, Darian and partner flawlessly executed the install. Best choice. No misunderstandings. Everything is working perfectly."
— William Rujevcan
(Google Review)
★ ★ ★ ★ ★
"My hot water heater stopped working.
I called Hartman Brothers and had a Plumber out the same day. once the part came in from the manufacturer, the plumber was back out within a couple hours!
How wonderful it is to have hot water again!!!!"
— Holly H.
(Facebook Review)
★ ★ ★ ★ ★
"The serviceman was on time, did a very thorough job, and helped me with a couple of other small issues with the thermostat and A/C at the same time."
— Lynn P.
(Google Review)
★ ★ ★ ★ ★
"My experience was excellent the technician explained very clearly what he did and how different parts worked. A+"
— Bruce L.
(Google Review)
★ ★ ★ ★ ★
"Professional from start to finish. Arrived on time. Installation went smoothly. Faster than expected. Very helpful from the start. Answered all questions. Communication was excellent."
— Michael T.
(Google Review)