★ ★ ★ ★ ★
"Great technician Very knowledgeable Customer service from office to field experience was great. Thanks for your help and for being so responsive"
— B. Stoller
(Google Review)
★ ★ ★ ★ ★
"I had an excellent experience with Hartman Brothers from start to finish. After dealing with an incomplete and frustrating repair from Peterman Brothers, Hartman Brothers was a breath of fresh air. Their technician spent several hours thoroughly troubleshooting my tankless water heater, walking through the issues clearly and professionally. There was no upselling, no pressure, and no shortcuts—just honest, methodical work.
Based on their findings, I chose to upgrade to a new tankless water heater, and the decision was entirely mine. At no point did they try to push a sale or steer me toward anything unnecessary. The installation was clean, the communication was excellent, and the entire process felt transparent and trustworthy.
It’s clear why they have such a strong reputation in the Fort Wayne area. Their professionalism, responsiveness, and genuine customer‑first approach really stand out. I’m very happy with the new system and with the service I received.
"
— Cory T.
(Google Review)
★ ★ ★ ★ ★
"Josh was very courteous and professional. He took the time to explain to me and show me what was going on inside the furnace. I felt really bad that we needed to call him out on a Sunday but with the inside of the furnace iced up our air just wasnt working and he got us up and running in no time"
— Dorothy Poling
(Google Review)
★ ★ ★ ★ ★
"Very nice and efficient would highly recommend to anyone!"
— Vicky S.
(Google Review)
★ ★ ★ ★ ★
"The serviceman was on time, did a very thorough job, and helped me with a couple of other small issues with the thermostat and A/C at the same time."
— Lynn P.
(Google Review)
★ ★ ★ ★ ★
"I have a hot water tank that's 24yr old. Brad came out to diagnose it and flush it out. Great Service! Great office staff. Great experience. I'll be calling them again!"
— Connie G.
(Google Review)
★ ★ ★ ★ ★
"Woke to no heat this morning. Hartman came out and made a quick job of fixing it. Superb customer service!"
— Diane D.W
(Google Review)
★ ★ ★ ★ ★
"Jim went over and above as he identified a problem that other techs had not noted in the 2 years prior and took the time to educate us on the issue. We also had questions about our thermostat settings and while in our home, Jim researched and found the answer. Great service isn’t always knowing it all, but rather assessing situations, thoughtfully problem solving, and seeking answers from others when needed. Jim did all of that and we appreciate the excellent service provided."
— Melanie K.
(Google Review)